Making sure you are using the correct account

If you have multiple Zoom accounts there can be some issues logging into the correct account for your sessions.

1.) Open through Zoom itself

  • Open the zoom app on your PC
  • Check what account you are using


If not your ISU account, sign out of this account

        -> Get to the zoom sign in page and click Sign in with SSO

        -> ISU Domain is isunet

        -> You may get this page, click on the "I know the company Domain" link and repeat the last step

        -> Using your email, sign in with your ISU details (May open a web browser)

        -> Check the account has successfully signed into the new account

        -> Now can use the Galactic Centre to log into the correct room or use the link

Enjoy IT

If you need further support, please contact us !

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